How much are the fees?
All crypto to crypto transactions (receiving, sending and exchanging cryptocurrencies) are free. However, you will need to pay the blockchain fee (miner fee). This is by the design of the blockchain and doesn't depend on us. The blockchain fee constantly changes based on network congestion (how many people are sending at the same time) and which blockchain you are using (e.g., Litecoin has very low fees, while Bitcoin and Ethereum have higher fees).
Fiat transactions (buying and withdrawing to card) have a variable fee, based on the amount you buy/withdraw. For buying, the fee is 2% (up to 250 EUR) and 1% for purchases over 250 EUR. For a withdrawal to the card, the fee is 2.5 EUR + 2.5% (of the total sum).
|Sending (external crypto wallet)||no fee, except blockchain (miner) fee||Min. amount you can send: (0.001 BTC | 0.01 USDT, USDC, LTC | 20 XRP | 0.00000001 ETH & all other) + fee|
|Sending (The Crypto App wallet)||no fee|
|Exchanging (from one crypto to another)||no fee|
|Buying cryptocurrency with Mastercard/Visa||1% (purchases over 250 EUR) / 2% (purchases under 250 EUR)||Min. purchase: 2 EUR + fee|
|Withdrawing to Mastercard||2.5 EUR + 2.5% of total sum||Min. withdrawal: 2 EUR + fee|
Frequently asked questions
- I get the error "Insufficient funds", even though I have enough funds. Why?
Make sure you have enough funds to cover the blockchain fee. For Bitcoin, the minimum amount you can send out is 0.001 BTC (~$40) and the fee right now (January 29th, 2021) is ~0.00023 BTC (~$9). Therefore you need a minimum of ~$49. See the latest transaction fees for different blockchains here.
- My transaction failed. Do I still need to pay a fee?
No, failed transactions don't cause you any fees.